IVY golf

Q. When will the ordered product arrive?

A.

It usually takes about 7 days to 2 weeks before shipping notifications, so it may take more time than the guideline due to the purchase status of the trader and the operation status of transportation. Masu. In that case, we will contact you separately.
Once the shipping of your order is completed, we will contact you, so please wait for a while.

* Depending on the product, it may take more time to arrange than the normal shipment period.

Q. Can I cancel?

A.

We cannot accept cancellations, returns, or exchanges due to customer reasons. In addition, if cancellation continues, such as long -term absence, refusal to receive, or unpaid transfer, we will stop declining your order and the use of our shop.

Q. I do not receive an email of purchase confirmation and payment completion.

A.

We have notified all customers by automatic email of confirmation of the order. The email is sent from this address.
support@ivygolf.store

Once again
・ Reception setting of PC mail
・ Is there a mistake in the registered email address when ordering?
・ Is it classified as spam
・ Are emails overlooked by various filters?
Please confirm.

I'm sorry if you can't confirm
・ Customer name
・ Order date and time
・ E -mail address registered at the time of ordering
Please contact the customer support Ivy Golf.