Legal Notice
Manager
Nao Kaneko
Dealer: COINTOSS Co., Ltd.
Address: Shibuya -ku, TokyoShinsenTown 10-15
email address:support@ivygolf.store
Inquiries about the product
support@ivygolf.store
* For inquiries, "Inquiry formPlease contact us from.
Payment method
You can use credit cards, PayPal, Amazon Pay, Paidy, Rakuten Pay, PayPay, and Melpay.
[Credit card]
You can use VISA / Master / American Express / JCB.
Credit card payment does not require administrative fees.
[Amazon Pay / Rakuten Pay]
It depends on the closing date of the credit card you are using and the content of the contract. Please check the card company you are using.
[Paidy]
- The request for the monthly bill will be issued on the 1st of the following month at the end of the month, and by the 3rd, we will guide you by e -mail and SMS (short message).
- The payment method is a convenience store payment (convenience store installation terminal), bank transfer and account transfer.
- The payment date is up to 10 days for convenience store payments and bank transfer. In the case of an account transfer, it will be withdrawn to the 12th*. However, January and May may be 20 days*.
- A fee will be charged for each monthly payment (claim) depending on the payment method. In the case of a convenience store payment, the customer will bear 356 yen (tax included), and in the case of bank transfer, the transfer fee will be paid. In the case of account transfer, there is no payment fee.
| payment method | Convenience store | Account transfer
(Automatically deployed from a bank account) |
Bank transfer |
|---|---|---|---|
| Payment date | Until 10 days | 12 days* | Until 10 days |
| Payment fee
* Regardless of the number of uses, it occurs only once a month |
356 yen (tax included) | 0 yen | Transfer fees vary depending on the financial institution |
*In the case of financial institution holidays, the next business day
* When you order at Paidy, you will be able to purchase and pay to Paidy. In principle, you cannot cancel, return, or exchange.
* In addition, as with credit card payment, after ordering, we will arrange the product on the same day and ship it as soon as it is ready regardless of the payment date.
About the selling price
Product price displayed on each product page
Required fees other than the product price
Consumption tax, shipping fee, other communication charges
Transfer fees in the case of transfer, convenience store payment fee, cash on delivery fee, and payment fee in the case of convenience store payment are borne by the customer.
About shipping fee
About shipping feeDelivery policyPlease check.
Product delivery time
We have ordered the product after receiving your order.
Since the product is ordered from overseas warehouses, we have approximately 10 to 15 business schedules from the completion of payment to delivery.
Depending on the purchase status of the trader and the operation status of transportation,
Please note that it may take some time than the guideline.
In addition, we will not specify the date and time to deliver.
Special contracts for returned goods
Please note that returns, exchanges, and cancellations cannot be accepted unless there is a product defect.
To each product pageSizeThere is a description, so your own customerSizePlease confirm and purchase.
If you fall under any of the following items, please note that we will not be able to refund.
1. If you cannot return the product
2. If you cannot tell us the information required for transfer, such as the name, account number, account name person who will refund you will be refunded.
3. If we have been informed of the return from our company, we have exceeded 30 days.
[If it is impossible to return, exchange, or canceled]
・ Products that have been over 8 days after arrival
・ Used, laundry products
・ Color due to customer reasons ・Size・ Requests for changing orders
・ Order order for mistakes
In the case of the following returns due to the following convenience, please contact us in [within 7 days after arrival].
Contact: Support@ivygolf.store
[When returned, exchanged, or canceled]
・ When a different product arrives from your order
・ In the unlikely event that there is a defective place